1. INTRODUCTION

We, AAA Products Pvt. Ltd., understand that privacy is critically important to you and we value your trust. This Privacy Policy explains how we handle and protect your personal information that is shared with us. For the purpose of your usage of this website and availing of our services, we have to collect certain personal information from you. The use and disclosure of your personal information is governed under this agreement. Your use of the Site or services indicates your acceptance of the terms of this Privacy Policy.
"Personal Information" means any information that may be used to identify an individual or company/firm, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. Personal Information also includes the identifying particulars you provide at the time of registration with our website. The information required by law would be shared only with the relevant statutory authorities or accessed by authorised personnel of the Company or other affiliated service providers engaged in providing services that you have subscribed.
Accordingly, we have designed this privacy policy in order to communicate what information we collect, why we collect this information, how we use the information we collect, some of the steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all our site’s users.

2. COLLECTION OF INFORMATION

2.1   You can browse our website without providing any personal information. However, when you register with our website, subscribe to our service, post material or request further services, you are giving us your consent to the collection, use and disclosure of the personal information such as your name; company/firm’s name, billing or other physical address; email address; phone number or other contact information etc. in accordance with the terms of this privacy policy. Every time you use our service, we collect information about your usage, such as on: Details of transactions you carry out through our site and of the fulfilment of your orders. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2.2   We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

2.3   If you contact us by email, letter, phone or online chat, we will collect your sender information and may record the other information you voluntarily disclose to us.

2.4   Details of transactions you carry out through our site and of the fulfilment of your orders.

2.5   Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

3. USE OF INFORMATION

We use the personal information about you stored in our database in various ways to provide our services to you, to communicate with you, and to otherwise conduct our business. We use the information you provide to us to provide the services you have subscribed, to confirm the transaction you have made, to troubleshoot your problems and resolve your issues and to help promote safe transactions. We also use your personal information to inform you about new services or features introduced on our website. We also use your personal information to fulfil your requests. If you request AAA Products Pvt Ltd for a service or information about a service, we may use the personal information you provide to respond your request. We or our representatives may also contact you as part of customer satisfaction surveys.

4. IP ADDRESS AND COOKIES

Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. When you use our Services, the log information is stored. Our website uses this information to deliver its web pages to Users upon request and to tailor its site to the interests of its users. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. We may also use cookies to collect information as you navigate our websites.

We may also use cookies to collect information as you navigate our websites. A cookie is a small amount of data that is sent to your browser from a web server and stored on your device. AAA Products Pvt Ltd uses cookies to improve our service to you and personalize your web browsing experience, such as by gaining a better understanding of your interests and requirements regarding our websites, our business and services. These cookies use aggregate information to provide statistics on how our websites are used, help us improve our websites by measuring errors, testing different designs on our websites, and helping us measure the traffic on our websites so that we can optimize our content accordingly. Cookies also help us speed up your searches. Our system will issue cookies when you log on to our site. You may disable cookies by changing the settings of your browser. However, if you select this setting you may be unable to access our entire site.
The Company may use web beacons alone or in conjunction with cookies to compile information about usage of our websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your device, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, the Company may place web beacons in promotional emails that notify the Company when you click on a link in the email that directs you to one of our websites. Web beacons are primarily used to operate and improve websites and email communications.
YOUR CONSENT By using our website, you consent to the terms of our Online Privacy Policy and to our website's processing of Personal Information for the purposes given herein as well as those explained where our website collects Personal Information on the Web.

5. INFORMATION SECURITY

Our website takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, misuse, disclosure or destruction of data. Our website restricts access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services or for statutory purposes.

6. UPDATING YOUR INFORMATION

When you register with our website, we may contact you from time to time about updating your content to provide features which we believe may benefit you.

7. SHARING OF INFORMATION

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

7.1  We disclose your information to Central Board of Excise and Customs, India (including to the authorities subordinate to it) and/or any other statutory or governmental authority which requires such information under any Treaty/law/regulation/public notice etc.

7.2  We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and service providers to follow this Privacy Policy for personal information that we share with them.

7.3  We may share information about you with third party vendors who need to know information about you in order to provide their services to us, such as payment providers that process your credit and debit card information) We require vendors to agree to privacy commitments in order to share information with them.

7.4  We may also disclose your personally identifiable information to protect our rights or property, or for insurance claim processing, or to prevent harm to yourself or others. We may disclose information about you in response to a subpoena, court order, or other governmental request.

7.5  In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

8. SECURITY

We will protect your privacy in accordance with the terms of this privacy policy. We use commercially reasonable efforts to limit access to your Personal Information to the employees, agents and who need the information to perform their functions. We also have appropriate security system in place to protect your personal information that you share with us. We use Secure Socket Layer (SSL) to protect your personal data from any kind of theft. However, no internet data transmission can be guaranteed to be secure from access by unintended parties, and, by registering with us and providing personal information, you agree that you will not hold us responsible for any breach of security, unless such breach is due to our gross negligence or deliberate violation of this privacy policy. It is advised that you sign off from your account if you are accessing our website from a shared computer.

9. PROTECTION OF YOUR INFORMATION

AAA Products Pvt Ltd intends to protect your personal information. We have implemented appropriate physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, misuse, or alteration. However, we acknowledge that no security system is impenetrable. Hence, we cannot take absolute guarantee of the security of our database system. Further, we owe no guarantee, in event if the information you share with us is intercepted while being transmitted over the Internet. You shall also take note any information you make public will be available to anyone with Internet access.

10. YOUR PRIVACY RESPONSIBILITIES

To help protect your privacy, be sure: not to share your user ID or password with anyone else; to log off the Web site when you are finished; to take customary precautions to guard against "malware" (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.

11. REVIEW OF PERSONAL INFORMATION

If you delete or withhold or refuse or withdraw your consent to share any essential information with us, we may not be able to provide you certain services.

12. COMMUNICATION

Users will receive promotional e-mail communication from our website regarding items on the site, after they register on our website. Customers will also receive transactional e-mails if they engage in any transactions with our website.

13. AUTHORIZED STATEMENT

This Privacy Policy is the sole agreement between the parties concerning the collection, usage, and disclosure of personal information of the User. Any other Privacy Policy published by third parties will not be binding between the parties and will have no legal effect whatsoever. Please be aware that we do not control, operate the privacy practices of our partners or third parties. We encourage you to read the privacy policy of each third party/partner website you visit before you share your information with that third party/partner. In any such event, you are responsible for any loss or damage arising out of such practices.

14. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to revision from time to time. We will post any revised version of the Privacy Policy on this Site. Any amended Privacy Policy will be effective as of the date stated in the revised policy. Continued use of our Site or Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the revised terms and conditions.

15. CONTACT

If you have any questions about our privacy practices or use of your personal information, please feel free to contact us at help@boltseal.com.

Order Cancellation and Return Policy

Cancellation Policy

The customer can choose to cancel an order any time before it's dispatched. The order cannot be cancelled once it’s out for delivery. In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders. Boltseal reserves the right to accept the cancellation of any order. Boltseal also reserves the right to waive off or modify the time window from time to time.

Returns Policy

There is no return of product is allowed except the cases where manufacturing defect have been identified in the products within 7 days from the date of purchase. Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition subject to product have been kept intact, in the original packaging at the time of returning the product.